course-premium

Office Administration & Reception Training

4.2
17 opiniones
  • It was definitely basic and very informative. The simplicity made it very easy to understand.
    |
  • I found everything useful. I learned how to be a good recepcionist.
    |
  • Good timing, good delivery, clear info and speech, relaxed atmosphere... I also found most useful the role playing, which improved my self confidence and communication skills. Thank you!
    |

Curso intensivo

A distancia

Precio Emagister

$ 68 $ 277

*Precio estimado

Importe original en GBP:

£ 49 £ 199

Descripción

  • Tipología

    Curso intensivo

  • Metodología

    A distancia

  • Horas lectivas

    35h

  • Inicio

    Fechas disponibles

  • Campus online

The Emaigster office administration and reception training course is an intensive course geared towards students who want to update their existing capacities in order to return to work in the business and administration fields.

In order to receive a recognized certificate, this course is perfect for anyone who: would like to work as a receptionist, office manager or administrative assistant; Holds a new or temporary position and wants to learn or develop management skills from updated best practices; He has experience in this area of ​​work and wants to further develop the knowledge he already has of IT and administration skills.

As a distance learning course, this is perfect for anyone who needs to integrate the study with their responsibilities and family commitments, or for whom transporting to an educational center would be difficult.

The successful completion of this course can, in the end, create greater opportunities for a job as an office manager, team supervisor or personal assistant. You can also choose to specialize as a medical or legal secretary.

Studying with Global Edulink has many advantages. The course material is delivered directly to you and can be adjusted to your daily life. It is created by experts within the industry, which means that you are receiving reliable information that is up-to-date and easy to understand. If you are interested in knowing more details about this course, do not hesitate to request more information in Emagister.

Información importante

¿Qué objetivos tiene esta formación?:

¿Esta formación es para mi?: "The Office Administration and Reception Training course is an intensive course aimed at students who want to update their existing skills with a view to returning to work in the business and administration sector. Leading to a recognised Certificate, this course is ideal for anyone who:

– Would like to work as a Receptionist, Office Administrator or Administrative Assistant;
– Holds a new or temporary position and wishes to learn or develop up-to-date, best practice administration skills;
– Has experience in this field of work and wishes to further develop their existing knowledge of IT and administration skills.

As a distance learning course, it is ideal for anybody who needs to fit their study around work or family commitments or for whom travelling to an education centre would be difficult."

¿Qué pasará tras pedir información?: On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Precio a usuarios Emagister: Special promotion price.

Requisitos: You must be at least 17 years old to undertake this qualification and have a basic understanding of English Language, Literacy, Numeracy and ICT. However, you do not need to have any previous experience or qualifications to enrol.

Sedes y fechas disponibles

Ubicación

comienzo

Distance Learning

comienzo

Fechas disponibles Inscripciones abiertas

Opiniones

4.2
fantástico
88%
4.5
fantástico

Valoración del curso

Lo recomiendan

Valoración del Centro

Georgina Barber

01/01/2017
Lo mejor: It was definitely basic and very informative. The simplicity made it very easy to understand.
A mejorar: .
Curso realizado: Enero 2017
¿Recomendarías este centro?:

Mohammad Digiacomo

21/12/2016
Lo mejor: I found everything useful. I learned how to be a good recepcionist.
A mejorar: N/A.
Curso realizado: Diciembre 2016
¿Recomendarías este centro?:

Carin Pajak

22/12/2016
Lo mejor: Good timing, good delivery, clear info and speech, relaxed atmosphere... I also found most useful the role playing, which improved my self confidence and communication skills. Thank you!
A mejorar: More practical situations.
Curso realizado: Diciembre 2016
¿Recomendarías este centro?:

Yoko Bartolome

24/12/2016
Lo mejor: I loved the group activities as much as role playing. It helped me to understand the customers point of view.
A mejorar: No answer.
Curso realizado: Diciembre 2016
¿Recomendarías este centro?:

Carina Duguay

27/12/2016
Lo mejor: This course it has been set up very well, and very well organized and conducted. I used to work as a recepcionist many years ago and I needed and update.
A mejorar: Nothing
Curso realizado: Diciembre 2016
¿Recomendarías este centro?:
* Opiniones reunidas por Emagister & iAgora

Materias

  • Receptionist
  • Excel
  • Word
  • Powerpoint
  • Access
  • Speed Reading
  • Email
  • Office IT
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Powerpoint
  • Industry
  • Event Planning
  • Writing
  • Data Management
  • Time management
  • Ms Office
  • Record Keeping
  • Confidence Training
  • Microsoft excel training
  • MS Excel
  • Ms PowerPoint
  • Outlook
  • Diary Management
  • Ms Word
  • Note taking
  • Letter Writing
  • Business Reports

Temario


Course content

The course is delivered through 25 hours’ of tutorials, spread over two units:
  • Unit 1: Developing your receptionist and administration skills
  • Unit 2: Developing your administrative and ICT skills

Rather than simply provide you with a qualification to put on your CV, we will also help you to draft an effective CV and show you how to write a covering letter and personal statement that will give you the best chance of being selected for interview when applying for a new job or promotion. We also provide advice on how to prepare for job interviews.

COURSE CURRICULUM

1. DIARY MANAGEMENT

  • Diary Management
  • Diary and Time Management with Outlook

2. BUSINESS REPORTS AND LETTER WRITING

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

3. E-MAILS WRITING TIPS

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

4. HANDLING CONFIDENTIAL DOCUMENTS

  • Handling Confidential Documents

5. SUCCESSFUL MEETING MINUTES

  • Taking Minutes

6. NOTE TAKING

  • Note Taking
  • Exercise Files: Note Taking

7. DATA MANAGEMENT, RECORD KEEPING AND FILING

  • Data Management & Record Keeping

8. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS

  • Appointment Booking and Arrange an Interview

9. DELIVERING POSTAL MAIL

  • Delivering Postal Mail

10. DICTATING

  • Dictating

11. TIPS FOR SPEED READING

  • Tips for Speed Reading

12. CREATING AN EFFECTIVE CV AND COVER LETTER

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV
  • Exercise Files: Creating an Effective CV

13. TYPING SPEED DEVELOPMENT

  • Effective Typing

14. MICROSOFT WORD

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

15. MICROSOFT EXCEL

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Function
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

16. MICROSOFT POWERPOINT

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering Speech
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

17. MICROSOFT OUTLOOK

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

18. RECEPTIONIST AND CUSTOMER SERVICE SKILLS

  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

Assessment

At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Información adicional

Career path

Receptionist – £16,283 per annum Office Administrator – £17,444 per annum Administrative Assistant - £16,876 per annum Legal Secretary – £18,881 per annum Medical Secretary – £20,332 per annum

Office Administration & Reception Training

Precio Emagister

$ 68 $ 277

*Precio estimado

Importe original en GBP:

£ 49 £ 199