(A) ITIL® Intermediate: Planning, Protection & Optimization (PPO)

Global Edulink

Short course


Precio Emagister

$ 375 $ 695

*Precio estimado

Importe original en GBP:

£ 269 £ 499


  • Tipología

    Short course

  • Metodología


  • Duración


The ITIL® Intermediate: Planning, Protection & Optimisation course focuses on the practical application of PPO practice to achieve IT service continuity, capacity, availability and information security. The course provides in-depth knowledge on how to develop individual and organisations’ understanding of the ITIL service design process. Individuals will be able to ensure that user needs are met through new and updated services, technology architecture, service management systems and measurement systems. The primary objective of the course is to enable capacity, availability, continuity in IT services and demand management.

The ITIL® Intermediate: Planning, Protection & Optimisation course will discuss PPO in the context of service life-cycle, service design basics and service optimisation.

The ITIL® Intermediate: Planning, Protection & Optimisation course will give learners the skills and knowledge required to plan, implement and optimise design service processes in the ITIL service capability. The PPO course is worth 4 credits with learners having to achieve a minimum of 17 credits required before the final step of ITIL Expert Level. The course is globally recognised and accredited to a training organisation and you will be issued an internationally recognised qualification following full completion of the ITIL Intermediate: Planning, Protection & Optimisation course.

Información importante

¿Qué objetivos tiene esta formación?:

¿Esta formación es para mi?: • The course is aimed at Security Managers and Security Administrators.
• Change Manager
• Application Support / Network Support
• Availability Manager
• Individuals working in roles within service based business models who want to enhance their knowledge of concepts, functions and processes related to service operation.

¿Qué pasará tras pedir información?: On receiving your request, one of our stuff members will call you or send you a message by explaining everything about the course you are requesting information including how you can sign up, payment options, exam and enrollment requirements etc.

Precio a usuarios Emagister:

Requisitos: The course requires that learners have an understanding of the ITIL® Foundation course.

Sedes y fechas disponibles





Fechas disponibles Cupos agotados


  • Design
  • Planning
  • Systems
  • Technology
  • IT project manager
  • IT Consultant
  • IT Manager
  • IT Technician
  • Database Administrator
  • IT Operations Manager
  • Business Continuity Manager


Course Curriculum

➤ Module 01: Course Introduction – Vo

1.0 Lesson: Course Organization

2.0 Lesson: Course Conventions & Agenda

➤ Module 02: Planning, Protection, And Optimization

1.0 Lesson: Introduction To Planning, Protection & Optimization

2.0 Lesson: Principles

3.0 Lesson: Ppo Summary

➤ Module 03: Ppo Processes

1.0 Lesson: Availability Management

2.0 Lesson: Capacity Management

3.0 Lesson: It Service Continuity Management

4.0 Lesson: Information Security Management

5.0 Lesson: Demand Management

6.0 Lesson: Ppo Processes Summary

➤ Module 04: Organize And Implement – Vo

1.0 Lesson: Organize For Ppo

2.0 Lesson: Technology Considerations

3.0 Lesson: Implementing Ppo

4.0 Lesson: Organization & Implement Summary

Access Duration
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of Assessment

At the end of the ITIL® Intermediate: Planning, Protection & Optimisation course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.

Awarding Body

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Información adicional

Career Path
Once you successfully complete ITIL® Intermediate: Planning, Protection & Optimisation you will be qualified to work in the following positions. The ITIL qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com/career-path-planner is given below. IT Operations Manager - (£46,171 per annum) IT Security Manager -(£49,694 per annum) Business Continuity Manager - (£44,563 per annum) Release Manager  - (£39,983 per annum) Service Portfolio Manager - (£54,527 per annum) Other Jobs you can get Capacity Manager Security Administrator Supplier Relationship Manager Common Career Paths For Information Technology (IT) Manager  

(A) ITIL® Intermediate: Planning, Protection & Optimization (PPO)

Precio Emagister

$ 375 $ 695

*Precio estimado

Importe original en GBP:

£ 269 £ 499