➤ Module 01: Course Introduction – Vo
1.0 Lesson: Course Organization
2.0 Lesson: Course Conventions & Agenda
➤ Module 02: Planning, Protection, And Optimization
1.0 Lesson: Introduction To Planning, Protection & Optimization
2.0 Lesson: Principles
3.0 Lesson: Ppo Summary
➤ Module 03: Ppo Processes
1.0 Lesson: Availability Management
2.0 Lesson: Capacity Management
3.0 Lesson: It Service Continuity Management
4.0 Lesson: Information Security Management
5.0 Lesson: Demand Management
6.0 Lesson: Ppo Processes Summary
➤ Module 04: Organize And Implement – Vo
1.0 Lesson: Organize For Ppo
2.0 Lesson: Technology Considerations
3.0 Lesson: Implementing Ppo
4.0 Lesson: Organization & Implement Summary
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
Method of Assessment
At the end of the ITIL® Intermediate: Planning, Protection & Optimisation course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.
The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.